Pendulum Claims Management

Pendulum Claims Management offers Professional and General Liability Claims Management to the aging services industry. We all know the increased amount of time and resources it takes to perform the many tasks associated with handling a liability claim, not to mention, the rising cost of claims. Pendulum’s services allow your organization to streamline costs by eliminating the operating expense associated with the self-administration of claims. Pendulum can promote efficiencies by providing the ongoing attention and consistency needed in managing claims to their best possible outcome. Pendulum’s team of experienced claim managers, insurance specialists, attorneys, and technical staff can provide you with the support you need.

Prepare and Protect

Future Care’s risk management program works hand-in-hand with Pendulum Claims Management, ensuring seamless coordination and comprehensive support to address risks and claims effectively.
Pendulum’s approach to claims management is both proactive and comprehensive, with strategies designed to minimize liability exposure and enhance operational safety from the outset. This involves early intervention and thorough investigation, enabling the identification of potential issues before they escalate into major claims. Pendulum’s experienced team works closely with Future Care members to navigate the claims process, ensuring that each claim is handled with the utmost care and precision. By focusing on these areas, Future Care ensures that members are well-protected and confident in navigating the claims process.
By analyzing trends and providing actionable insights, Pendulum helps members understand the underlying causes of claims and implement corrective measures. This proactive approach not only reduces the frequency and severity of claims but also enhances the overall safety and quality of care provided by Future Care members.
Claim-related services include:
  • Customized Aging Services Claim Information Software Program
  • Expert Claim Management
  • Dedicated Claim Managers
  • Claim Reserving Best Practices
  • SIR or Deductible Tracking
  • Loss Fund Management
  • Litigation Management
  • Investigations