Claims Process
Claims & Litigation Management
Future Care RRG’s claims process is built to protect our members with seamless, proactive claims management for senior care providers. In partnership with Pendulum Claims Management, we deliver the expertise, consistency, and early intervention strategies needed to minimize liability exposure and safeguard operations.
A Proactive Approach to Claims Management
Effective claims management for long-term care facilities requires more than processing paperwork. Pendulum’s experienced team combines early intervention, thorough investigations, and actionable insights to:
Reduce the frequency and severity of claims
Identify root causes of risk before they escalate
Provide guidance to improve safety and quality of care
Liability claims are one of the most significant financial risks for long-term care providers. By combining claims management with litigation support, Future Care RRG helps members protect residents, safeguard reputation, and control costs.
Claims & Litigation Services
Future Care members benefit from a full spectrum of claims and litigation management support, including:
Customized Aging Services Claim Information Software Program
Expert Claim Management and Dedicated Claim Managers
Claim Reserving Best Practices
SIR or Deductible Tracking
Loss Fund Management
Litigation Management for senior care facilities
Investigations and reporting support
About Pendulum Claims Management
Pendulum Claims Management offers Professional and General Liability Claims Management to the aging services industry. We all know the increased amount of time and resources it takes to perform the many tasks associated with handling a liability claim, not to mention, the rising cost of claims. Pendulum’s services allow your organization to streamline costs by eliminating the operating expense associated with the self-administration of claims. Pendulum can promote efficiencies by providing the ongoing attention and consistency needed in managing claims to their best possible outcome. Pendulum’s team of experienced claim managers, insurance specialists, attorneys, and technical staff can provide you with the support you need.